Thursday, May 26, 2016

We Are Not in Kansas Anymore Toto!

Are you a local business, but can't be found locally? Here are some surefire ways to make sure you can be found on local searches and directory’s.

May 26, 2016 | Shannan DuShane


There are so many companies out there today with hundreds of free internet tools, e-books, directory sites and search engine rules, it can be difficult to keep up with all of them plus make sure your business is up-to-date with correct business information for your customers to find you.  On average there are probably over 500 different directory sites out there, some are paid listings, but most are free listings like MyBusiness by Google that allow your business to create an account, upload pictures, list business hours, let customer place reviews and much more.  But now what? The most common question I get asked is, “what are the top directory sites I need to be on and how many should I sign up for?”.  The best answer that I can give is, look up your local directories -create accounts with your service area in mind.  If you are located in Grand Rapids, and you don’t do business in Cadillac, make sure you aren’t listed on the Cadillac city business listing; it’s that simple. The hardest area most businesses suffer is management of the accounts once they are created; your business is ever changing; your accounts should reflect your business. One thing I know from experience is that people love to discover and shop at locally-owned, businesses that invest in and build up their community. So give them the opportunity to find you and use your services.

So here are my top 5 ways for business owners to reach out to new customers and make sure they can be found on local searches:

My Business page by Google.  This is probably one of the most common yet effective way to optimize your rankings for local search. Google has some powerful yet simple options for all types of owners from beginners to expert.  You can visit www.google.com/mybusiness to get started. All of your information in one simple dashboard, it is up to you to ensure your information is correct, to keep up with reviews, and the best part about this is Google also gives you insights to your page for reporting purpose to see what’s working and what’s not.  If you think you have no time, well now you can update your information on the go, post pictures and update business hours so there is no excuse to put it off.

Online Directories.  There are 1000’s of directory sites out there on the internet probably more listings that you will ever be able to manage. The most important thing to remember is to make sure you claim all of your business listings that you can, if it is means hiring a part time coordinator to go through all of your accounts and get them in order. There is a chance you will find some that are out of your service area, or if you’ve moved recently, make sure to delete or update the account to mimic the correct business information, you don’t want customers showing up to a wrong location or showing up when you are closing. Then the next step is to manage each of them regularly. Create a spreadsheet and keep an accurate record of the site url, username and password for safe keeping. Add small keywords in your business name such as a city, add alt tags to your images to ensure those are working in your favor as well.
  
Custom Landing Pages.  For local searches you can create and manage localized pages, you do not have to list only your business name in the meta data of the page, make sure to add a major services and your city or service areas, be consistent with NAP (name, address, phone), and have customized content for your page that reflects your business services or products you are promoting in that area and you’re on your way to better heathier local search results that your customers will be able to trust.  Here is a great article to read if you’re interested in learning more.

Mobile Friendly Site.  With the advancement of the internet and more searches that ever being on mobile devices from iPads, tablets and cell phones, the need to have a mobile friendly website is crucial. There are too many tools to count out there on the world wide web, but one great tool out there to definitely utilize is the newly launched Facebook Instant Articles, you can click here to read more. Always be ready to service your customers through any means necessary to gain leads and move forward, because the search engines are always on the move your business needs to be right up there with the latest services too.

Post Local Content. Your clients are sponges leaning to you for information and if you are not there to provide it, they will seek it elsewhere. You cannot post your company services and products in their faces every day, they need stimulation from other sources that provide a certain amount of value to their everyday lives. By providing local news, activities, events and other local content on your blog on a regular basis will help you aim to boost your local search results and keep your followers content.  And it does not take hours to find content, go to a local news station or chamber of commerce website and you will find an enormous amount of information to post on a daily or weekly basis however often you post. You can take it a set further by editing the Title of the article to include the City name and add meta data including alt tags to all images you post.  Make sure to optimize the post further by posting to your social media channels to push it further. 







Shannan DuShane is an independent blogger, marketing specialist and graphic designer in the Grand Rapids area. She is a social media specialist, marketing enthusiast, and network fanatic. Feel free to connect with Shannan on FacebookTwitter,LinkedInInstagram and Google+



   

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